Shakotas Privacy Policy

1Introduction

Welcome to Shakotas (the "App," "we," "us," or "our"). We are committed to protecting your personal information and respecting your privacy.

This Privacy Policy explains how we collect, use, store, share, and safeguard your information when you use our App, wherever you are in the world. Please read it carefully before using the App. By using the App, you agree to the practices described in this Policy.

If you do not agree with this Policy, please stop using the App immediately.

2Information We Collect

2.1 Information you provide

• Account information: email address, username, profile picture, and any details you provide during registration;
• Content you create, upload, or share while using the App;
• Communications you send to us, such as support requests, feedback, or surveys.

2.2 Information collected automatically

• Device information: device model, operating system and version, unique device identifiers, language setting, and screen resolution;
• Usage data: app launches, pages viewed, features used, clicks, crash reports, and performance logs;
• Network information: IP address, internet connection type, and mobile carrier (where applicable).

2.3 Information we do NOT collect

• We do not read your contacts, SMS, or photo library without your explicit permission;
• We do not collect your precise geolocation unless you grant permission for a feature that requires it;
• We do not collect or store payment card PINs, passwords, or other sensitive credentials.

3How We Use Your Information

We process your information only for legitimate, necessary, and lawful purposes, including to:

• Provide, maintain, and improve the App's features and services;
• Authenticate your identity and keep your account secure;
• Detect, prevent, and address fraud, abuse, and security incidents;
• Send you important notices, such as updates, changes to our terms, or service alerts;
• Analyze usage trends in a de-identified or aggregated way to improve the user experience;
• Respond to your inquiries and provide customer support.

4How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

• With your consent: when you explicitly ask us to share information with a third party;
• Service providers: trusted vendors that help us operate the App (e.g., cloud hosting, analytics, push notifications), bound by confidentiality obligations no less protective than this Policy;
• Legal obligations: when required by law, court order, or government authority, or to protect the safety, rights, or property of our users or the public.

5International Data Transfers

Shakotas is a global service. Your information may be transferred to and processed in countries other than your own, including the United States and other jurisdictions where our servers or service providers are located.

We take appropriate safeguards to ensure your information remains protected in accordance with this Policy, such as standard contractual clauses and data processing agreements, regardless of where it is processed.

6Data Storage and Security

• We use industry-standard encryption in transit (HTTPS/TLS) and at rest;
• Access to personal information is restricted to authorized personnel and contractors who need it to perform their duties;
• We retain your information only for as long as necessary to fulfill the purposes in this Policy, or as required by law;
• In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law.

7Your Privacy Rights

Depending on your location, you may have the following rights. We honor all of them to the extent required by law:

• Access & correction: view and update your account and profile information in the App;
• Deletion: request deletion of your personal information;
• Data portability: receive a copy of your data in a structured, commonly used format;
• Withdraw consent: revoke previously granted permissions (e.g., notifications, camera, photos) in your device settings;
• Object or restrict: object to certain processing or request a restriction on processing;
• Account deletion: self-delete your account via Settings → Delete Account. Upon deletion, we will remove your personal information as described in Section 6.

Exercising these rights may affect the functionality of certain features. To submit a request, contact us using the information in Section 12.

8Children's Privacy

The App is not directed to children under the age of 13 (or the relevant age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9Third-Party Services and SDKs

The App may integrate third-party SDKs or services (e.g., analytics, crash reporting, push notifications, advertising, payments). These third parties may collect information as governed by their own privacy policies, not this one. We encourage you to review their policies.

10Regional Supplemental Notices

We provide the following additional information for users in certain regions:

• United States: We do not sell your personal information as defined under the CCPA/CPRA. California residents may exercise rights to know, delete, correct, and opt out of sharing. We do not discriminate against users who exercise their rights.
• European Economic Area (EEA), UK & Switzerland: Our legal bases for processing include performance of a contract, legitimate interests, consent, and compliance with legal obligations. You have the right to lodge a complaint with your local data protection authority.
• Brazil (LGPD): You may request confirmation of processing, access, correction, anonymization, blocking, deletion, and portability of your data.

11Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Effective" date. For material changes, we will notify you through the App or by other reasonable means. Your continued use of the App after the changes take effect constitutes your acceptance of the updated Policy.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Team. We will respond within 15 business days.